Refund policy

All sales are final and non-refundable.

If you happen to receive items that have been damaged, don't worry—our support team is here to help! Simply reach out to us at hello@plushiyo.com to submit a request. Please make sure to include your order number.

To help us better understand the situation, provide a detailed description of the damages along with some photos. We appreciate your understanding and look forward to resolving any concerns you may have!